Cleaning Customer is Overstepping and the House Cleaner is Mad!

<p>A cleaning customer is overstepping boundaries and it's causing frustration for the house cleaner. Join House Cleaning Guru, Angela Brown,  in this episode of Ask a House Cleaner, where she tackles a common problem faced by house cleaners. Learn how to handle this situation with confidence and get tips on setting clear boundaries. Don't miss this informative episode filled with helpful insights and advice.</p> <p>Today's #AskaHouseCleaner sponsor is #SavvyCleaner training and certification for house cleaners and maids. (https://savvycleaner.com/join) And your host today is #AngelaBrown (https://g.page/r/CbMI6YFuLU2GEBI/review)</p> <p>*** CLEANING CUSTOMER OVERSTEPPING CHAPTERS ***<br /> 0:00 - Meet Angela Brown, the House Cleaning Guru<br /> 0:37 - Are clients cancelling when they are sick?<br /> 0:50 - Do clients add tasks at the last minute?<br /> 1:07 - Should you send an appointment reminder?<br /> 1:52 - Will a reminder encourage a client to cancel?<br /> 2:14 - If a client cancels, can you resell the timeslot?<br /> 2:36 - When a client cancels more than once, do they lose their slot?<br /> 2:57 - Should you have a cancellation policy?<br /> 3:12 - Does a surcharge help with cancellations?<br /> 3:25 - Are last minute add-ons a problem?<br /> 3:43 - What can you say to the client about charging for add-ons?<br /> 4:00 - How to charge for last minute add-ons?<br /> 4:36 - How do you prepare for having a pricing conversation?</p> <p>*** PROMISED LINKS AND GOOD KARMA RESOURCES ***<br /> Attitude Is Your Superpower: How to Create Incredible...Success - https://amzn.to/3DRbn7a<br /> The 5 Languages of Appreciation in the Workplace: - https://amzn.to/3lr3YFa<br /> Boundaries for Leaders: Results, Relationships... - https://amzn.to/40JysT5  <br /> NEW-Never Split the Difference (Lead Title) - https://amzn.to/3JVc5UN<br /> How to Start Your Own House Cleaning Company: - https://amzn.to/3jOF7e7<br /> (When available, we use affiliate links and as Amazon Associates we earn a commission on qualifying purchases.)</p