Classic 07: Billionaire Tony Hsieh's Book - Delivering Happiness

<p><strong>IN THIS EPISODE, YOU'LL LEARN:</strong></p><ul><li>19:06&nbsp;- How to make customer service your corporate vision and strategy.</li><li>21:08&nbsp;- How to make your corporate culture your competitive advantage.</li><li>27:39&nbsp;- Why your organization should write a culture book.</li><li>42:17 - How a CEO can fire his board of directors.</li><li>48:04&nbsp;- The 4 factors to sustainable happiness.</li></ul><p><br></p><p><em>*Disclaimer: Slight timestamp discrepancies may occur due to podcast platform differences.</em></p><p><br></p><p><strong>BOOKS AND RESOURCES</strong></p><ul><li>Tony Hsieh’s book:&nbsp;<a href="https://www.amazon.com/gp/product/0446576220?ie=UTF8&amp;linkCode=ll1&amp;tag=tipnetwork-20&amp;linkId=86f57b223eee7b852f9a4a42b05a6a0b&amp;language=en_US&amp;ref_=as_li_ss_tl" rel="noopener noreferrer" target="_blank"><strong>Delivering Happiness – Read reviews of this book</strong></a>,</li><li>Read our free executive summary of the book,&nbsp;<a href="https://www.theinvestorspodcast.com/billionaire-book-club-executive-summary/delivering-happiness/" rel="noopener noreferrer" target="_blank"><strong>Delivering Happiness.</strong></a></li><li>The Investors Podcast’s&nbsp;<a href="https://www.theinvestorspodcast.com/corporate-culture/" rel="noopener noreferrer" target="_blank"><strong>Corporate Culture Scholarship</strong></a>&nbsp;open to undergraduate and graduate students.</li><li>New to the show? Check out our&nbsp;<a href="https://www.theinvestorspodcast.com/we-study-billionaires-starter-packs/" rel="noopener noreferrer" target="_blank"><strong>We Study Billionaires Starter Packs</strong></a>.</li><li>See the all-new 2022&nbsp;<a href="http://lexus.com/NX" rel="noopener noreferrer" target="_blank"><strong>Lexus NX</strong></a>&nbsp;and discover everything it was designed to do for you. Welcome to the next level.</li><li><a href="https://yieldstreet.com/" rel="noopener noreferrer" target="_blank"><strong>Yieldstreet</strong></a>&nbsp;allows you to invest beyond the stock marke