Chris Voss. Insider Negotiation Secrets. Episode 384 with The Real Brad Lea (TRBL)

<p><span style="font-weight: 400;">During Chris’s 24-year tenure in the Bureau, he was trained in the art of negotiation by not only the FBI but Scotland Yard and Harvard Law School. He is also a recipient of the Attorney General’s Award for Excellence in Law Enforcement and the FBI Agents Association Award for Distinguished and Exemplary Service. Chris has taught business negotiation in the MBA program as an adjunct professor at University of Southern California’s Marshall School of Business and at Georgetown University’s McDonough School of Business. </span></p> <p> </p> <p><span style="font-weight: 400;">Chris Voss is the best FBI Hostage Negotiator of our time and discusses what the real definition of that is as well as why it is so important to</span> <em><span style="font-weight: 400;">Never Split the Difference</span></em><span style="font-weight: 400;">!</span></p> <p> </p> <p><span style="font-weight: 400;">00:00 Intro</span></p> <p><span style="font-weight: 400;">01:30 Brad’s sworn in cop story</span></p> <p><span style="font-weight: 400;">03:30 Chris Voss’ journey on becoming a cop</span></p> <p><span style="font-weight: 400;">05:45 How Chris became interested in Negotiation with the FBI</span></p> <p><span style="font-weight: 400;">11:00 The problem with police officers today… and why it is counterproductive</span></p> <p><span style="font-weight: 400;">11:44 “Nothing is natural and everything is trained, but that might be 100% accurate.” - Chris Voss</span></p> <p><span style="font-weight: 400;">13:45 “Negotiation should be an information gathering process.” - Chris Voss</span></p> <p><span style="font-weight: 400;">14:21 “People love to be listened to, not talked at.” - Chris Voss</span></p> <p><span style="font-weight: 400;">15:09 Go get Chris’ book, “Never Split the Difference”</span></p> <p><span style="font-weight: 400;">16:36 Bomb 1: “If you make a deal, you are in a relationship for the duration of the deal so having the other side unhappy is a recipe for losing.” </span></p> <p><span style="f