Check out my Interview with Patti Mara – Author, UpSolutions

I think you will find Patti to be helpful to you growing your business, so you can create your ideal business and ideal life. Patti Mara has worked with hundreds of entrepreneurial owned and operated businesses to reposition them for success and dramatically increase their growth, client retention, and profit. She is the author of UpSolutions – Turning Your Team into Heroes and Customers into Ravings Fans. Here are some questions I asked Patti that you will benefit from by listening to her interview: 1. What are essential mindsets to position for growth even when in the midst of chaos, whether real or perceived? 2. How do you switch from transaction-based to relationship-based outcomes? 3. How to turn challenges and mistakes into lessons that fuel your growth? 4. What are the key components to set you and your team up to win? 5. Let’s talk a bit about communication. Our clients are always talking to us; however, are we really listening? 6. What's the role of collaboration for growth and market leadership? You can find my interview with Patti Mara at https://www.accountabilitycoach.com/my-podcast/, https://itunes.apple.com/podcast/accountabilitycoach.com/id290547573, https://podcasts.apple.com/podcast/id305208343, and on most podcast platforms and in most English-speaking countries. Subscribe to get new episodes as they are released. You can download Patti’s TouchPoint Scorecard tool for free with a short video training, and button to find out where to buy her book, by going to https://pattimara.com/theaccountabilitycoach. Many simple and effective resources get created when I'm coaching my one-on-one clients. An issue or situation comes up and I create a resource tool to help them get an even better result. In this example, my business owner coaching client wanted to better hold his support team accountable, so I created a performance assessment tool. This enhances regular communication with each team member about their specific performance of what they are responsible