Change Agility, the Secret Key to Digital Transformation Success | Tinder on Customers | Cloud Wars Live

<p><strong>Episode 20</strong></p><p>The Big Themes:</p><ul><li>Change management and change agility are often overlooked: Raven Intelligence research shows that customers' most frequent regret after completing digital transformation projects is that they didn't dedicate enough time and resources to change management processes.</li><li>The Six Es of Operationalizing Change: From a presentation by Josh Bersin, these six steps are absolutely essential to change management, Bonnie says.</li><li>Change agility: With how fast technology evolves, change management is always an ongoing project, so companies need to commit to cultivating a culture within their organization that is change-agile.</li></ul><p>The Big Quote: "It's not just an idea, it's something that you need to budget for during a digital transformation. It's sort of a box that you need to sort of put around all of these things. And I will tell you, it's not a cheap box."</p><p>--</p><p>This episode is sponsored by BMC Software.</p>