#Challengers: Designing a Business Bank Around Customer Experience with Alex Wheldon

<p><span style="color: rgb(0,0,0);background-color: transparent;font-size: 12pt;font-family: Arial;">These days, banks are finally realizing what almost every other industry has already caught on to:</span><br></p> <p></p> <p><span style="color: rgb(0,0,0);background-color: transparent;font-size: 12pt;font-family: Arial;">If you want to succeed, you need to build around customer experiences. </span><br></p> <p></p> <p><span style="color: rgb(0,0,0);background-color: transparent;font-size: 12pt;font-family: Arial;">Just ask </span><a href="https://www.linkedin.com/in/alexwheldon/" target="_self"><span style="color: rgb(17,85,204);background-color: transparent;font-size: 12pt;font-family: Arial;"><ins>Alex Wheldon</ins></span></a><span style="color: rgb(0,0,0);background-color: transparent;font-size: 12pt;font-family: Arial;">, Co-Founder, President and Chief Product Officer at </span><a href="https://www.rho.co/" target="_self"><span style="color: rgb(17,85,204);background-color: transparent;font-size: 12pt;font-family: Arial;"><ins>Rho Business Bank</ins></span></a><span style="color: rgb(0,0,0);background-color: transparent;font-size: 12pt;font-family: Arial;">, where he’s helping to usher in the new, customer-focused, paradigm for modern banking.</span><br></p> <p></p> <p><span style="color: rgb(0,0,0);background-color: transparent;font-size: 12pt;font-family: Arial;">In this episode, we discuss:</span></p> <p></p> <p></p> <p><span style="color: rgb(0,0,0);background-color: transparent;font-size: 12pt;font-family: Arial;">- Why customer-focus is the new zeitgeist for modern banking</span></p> <p></p> <p></p> <p><span style="color: rgb(0,0,0);background-color: transparent;font-size: 12pt;font-family: Arial;">- How Rho approaches partnerships</span></p> <p></p> <p></p> <p><span style="color: rgb(0,0,0);background-color: transparent;font-size: 12pt;font-family: Arial;">- The example Rho is setting for other financial institutions</span><br></p> <p><br></p> <p><span style="color: rgb(65,64,66);background-color: rgb