Cancellation Policy for a Monthly Cleaning Customer - Treat Them As a One-Off

<p>Should you have a cancellation policy for a monthly cleaning customer? Is a monthly customer just a one-off clean? Having rules or choices upfront will help you manage monthly clients.</p> <p>Today's #AskaHouseCleaner sponsor is #SavvyCleaner training and certification for house cleaners and maids. (https://savvycleaner.com/join) And your host today is #AngelaBrown (https://g.page/r/CbMI6YFuLU2GEBI/review)</p> <p>Today's #BehindtheCleans is produced by Savvy Cleaner Training and certification for house cleaners and maids. (https://savvycleaner.com/join) And your production team is Angela Brown, PJ Barnes, & Parker Shelton.</p> <p>*** CANCELLATION POLICY FOR A MONTHLY CLEANING CUSTOMER ***<br /> 0:00 - Meet Angela Brown, the House Cleaning Guru<br /> 0:24 - Should I have a cancellation policy for monthly customers?<br /> 0:59 - What is a one-off client?<br /> 1:22 - Why would a monthly customer cancel?<br /> 2:01 - What can I say to someone that only wants to be monthly?<br /> 2:43 - If two or three months go by, can I change my pricing?<br /> 3:06 - What to say if a customer misses a month?<br /> 3:27 - Selling a year in advance may help keep customers on schedule<br /> 4:50 - Can I put one-offs on a waitlist?<br /> 5:42 - What to say if the client's cleaning needs are now different?</p> <p><br /> *** PROMISED LINKS AND GOOD KARMA RESOURCES ***<br /> Cleaning Up in a Dirty Business - https://amzn.to/3gV8qKN<br /> You Can Make It, But Can You Keep It?  - https://amzn.to/3VzBard<br /> The 1-Page Marketing Plan: Get New Customers, Make More Money - https://amzn.to/3Fujjwy<br /> Small Business Survival Guide: Starting, Protecting, And Securing - https://amzn.to/3VFgI8I<br /> The Small Business Disaster Survival Guide: Business Continuation - https://amzn.to/3iEnJrC<br /> (When available, we use affiliate links and may earn a commission!)</p> <p>*** RATE THIS SHOW *** <br /> https://sotellus.com/r/savvy-cleaner  </p> <p>*** RATE THIS PODCAST *** <br /> https://ratethispodcast.com/askahousecleaner </p> <p>*** TRAINI