Buyer Beware

<p><strong>Josh: </strong> This is Josh Tirado, welcome to the Making Smart Decisions Podcast. Today's title is going to be Buyer Beware and is going to be a Storytime. When you picture this, we have changed the names, of the hypothetical clients to the Smiths and the other advisor. We'll call him John.  Just imagine that we can peer in and see everything that is going on with that situation and what we can learn from this situation.</p><p>[00:02:02]John had some very nice clients. They were friends, they're friends of the family for a number of years. They became clients. They were very happy clients. Then one day John is in his office and he gets a phone call from a new advisor. That's sitting with his clients of Smith's and they inform him that they are switching to this other advisor.</p><p>[00:02:20]John's professional. John keeps his composure, handles the phone call, cause whatever information they need to help facilitate the transfer of the accounts. And then afterward, John follows up to see what is going on. Try to do a little quality control. Maybe you want to call it an exit interview and see how to see if he can further assist those clients.</p><p>[00:02:39] During the phone call, the clients reveal that they are leaving because of the information given to them by the other advisor. Now here's where we need to start to learn a few things and we can glean some knowledge from this story. The other advisor told the clients that if there'd been another major market meltdown like there was an in 08', 09' and the market had gone down another 30 or 35%.</p><p>[00:03:05] The client's money would not last long enough. They were new in retirement- a year, maybe two years in, and this advisor said, if the market goes down 30 to 35, we have another 08' or 09', you will not have enough money. You will outlive your money and your money will not last.  The client got very scared and very concerned about that.</p><p>[00:03:28] And was obviously very worried. The other advisor proceeded to recommend to put t