Building Trustworthiness with Nonverbal Communication with Dr. Abbie Maroño, Ep #331

<p>How does nonverbal communication make or break a negotiation? How do you appear more trustworthy? What skills can you utilize to improve your nonverbal communication? In this episode of Negotiations Ninja, Abbie Moreno—who has a Ph.D. in Human Behavior—talks about the science behind nonverbal communication and how it drives trustworthiness.</p> <h2>Outline of This Episode</h2> <ul> <li>[2:22] Learn all about Dr. Abbie Maroño, Ph.D.</li> <li>[3:26] Why can nonverbal communication make or break a negotiation?</li> <li>[5:16] Have we become worse at recognizing nonverbal cues? </li> <li>[7:53] The most outrageous claim that we’ve been taught to believe</li> <li>[9:40] Do personality traits correlate with nonverbal behavior? </li> <li>[14:55] How to appear more trustworthy to shortcut the process</li> <li>[21:22] The importance of emotional expressiveness</li> <li>[26:25] Does feigning disappointment work as a negotiation tactic?</li> <li>[29:13] Why trustworthiness signals need to become second-nature</li> <li>[32:30] How to get someone to want to reveal information</li> <li>[36:04] How to know if someone is skeptical of you</li> </ul> <h2>Connect with Dr. Abbie Maroño </h2> <ul> <li>Connect on <a href= "https://www.linkedin.com/in/dr-abbie-maro%C3%B1o-phd-35ab2611a/" target="_blank" rel="noopener">LinkedIn</a></li> <li>Follow on <a href="https://twitter.com/abbiejmarono" target="_blank" rel="noopener">Twitter</a></li> <li>Dr. Abbie Maroño’s <a href="https://www.abbiemarono.com/" target="_blank" rel="noopener">Website</a></li> </ul> <h2>Connect With Mark</h2> <ul> <li>Follow Negotiations Ninja on Twitter: <a href= "https://twitter.com/NegotiationPod" target="_blank" rel= "noopener">@NegotiationPod</a></li> <li>Connect with Mark <a href= "https://www.linkedin.com/in/markraffan/" target="_blank" rel= "noopener">on LinkedIn</a></li> <li>Follow Negotiations Ninja <a href= "https://www.linkedin.com/company/negotiations-ninja-podcast" target="_blank" rel="noopener">on LinkedIn</a></li> <li>Connect on Instagram: <a href