Building Trust with a Hesitant Prospect with James Chalmers

<p>What do you do when a prospect says they’re not willing to share information with you? In this Conversation Dissection, James Chalmers, Senior Advisor at Moneta, joins the show to share his experience with a distrusting prospect. As Kiley and Dan take James through the exercise, they explore how you can proceed with empathy and detachment in these interactions, while paying attention to the red flags you’re feeling along the way.</p>