Bonus Episode - Ralph Kilmann - Conflict Management

<p>In this interview we speak with Ralph Kilmann, conflict management expert and author of the book Mastering the Thomas-Kilmann Conflict Mode Instrument, detailing the tool he co-created almost 50 years ago. We discuss:<br /> - What drew him to conflict in the first place<br /> - Why conflict is on the rise and what we can do about it<br /> - His conflict mode framework<br /> - The core skills of managing conflict well<br /> - How to think about conflict in an organisational setting<br /> - Thinking about conflict across cultures</p> <p>You can learn more about Ralph Kilmann, his latest book, and even take the Thomas-Kilmann Conflict Mode Instrument here - <a href="https://kilmanndiagnostics.com/" target="_blank" rel= "noopener">https://kilmanndiagnostics.com/</a></p>