Belle Walker: Procedural and Organizational Structure

<p><strong>In this episode, Steve Fretzin and Belle Walker discuss:</strong></p><ul><li>What process mapping is and how it varies from standard operating procedures. </li><li>Including client touch points in your process map (not just in the standard operating procedure). </li><li>The value process mapping has for a law firm. </li><li>Getting started on process mapping for your legal business. </li></ul><p> </p><p><strong>Key Takeaways:</strong></p><ul><li>When starting a process map, have a start point, an end point, and a name for the process map. </li><li>If a process has concrete steps, that is just a list. If there are decisions that need to be made, a process map could be engaged to serve your goals. </li><li>Become familiar with visual language - shapes that have meaning. </li><li>There are many software products that can assist you with process mapping for your firm for little to no additional cost to your firm. </li></ul><p> </p><p><i><strong>"Process maps have value when you have decision points, options, and loops - conditions that need to be met."</strong></i><strong> —  Belle Walker</strong></p><p> </p><p><strong>Thank you to our Sponsors!</strong></p><p>LegalEase Marketing: <a href="https://legaleasemarketing.com/">https://legaleasemarketing.com/</a></p><p>Moneypenny: <a href="https://www.moneypenny.com/us/">https://www.moneypenny.com/us/</a></p><p>Practice Panther: <a href="https://www.practicepanther.com/">https://www.practicepanther.com/</a></p><p> </p><p><strong>Episode References: </strong></p><ul><li>Book: The Hard Thing About Hard Things by Ben Horowitz: <a href="https://www.amazon.com/Hard-Thing-About-Things-Building/dp/0062273205">https://www.amazon.com/Hard-Thing-About-Things-Building/dp/0062273205</a></li></ul><p> </p><p><strong>About Belle Walker:</strong> Belle Walker takes organizations from Friction to Function, recapturing lost efficiency and engagement by aligning ways of working with strategic goals. Her clients span tech, professional services, nonprofits, and more. Prior to consu