Automation Renaissance Part 2: Accelerating Human Connection with Savinay Berry, EVP, Product and Engineering, Vonage

<p>From telephone lines to the cloud, the human impulse to connect has long been a powerful driver of innovation. But how is the rapid advancement of automation technology changing the way we communicate? Continuing our “Automation” series, we welcome <a href="https://www.linkedin.com/in/savinayberry/">Savinay Berry</a>, EVP of Product and Engineering at the cloud communications provider <a href="https://www.vonage.com/">Vonage</a>. Tune in to hear eye-opening insights from an industry leader who’s at the cutting edge of communications technology.</p><p>Tune in to learn:</p><ul><li>A brief history of Vonage (01:18)</li><li>Automation advancing communications at Vonage (07:03)</li><li> What is Vonage’s automation philosophy? (09:50)</li><li>How has the evolution of language impacted Vonage? (13:02)</li><li> How fast do they implement updates? (18:48)</li><li>How do you work at the speed and acceleration of innovation in communications? (23:55)</li><li>What will customer service look like in five years? (33:12)</li></ul><p>Our Automation Series is brought to you by Salesforce Platform and Dreamforce 2022! We don’t want you to miss out on the world’s largest software conference (with a healthy dose of magic), so log in to <a href="https://www.salesforce.com/plus">https://www.salesforce.com/plus</a> for more automation-focused sessions.</p><p>Mission.org is a media studio producing content for world-class clients. Learn more at <a href="https://mission.org/">mission.org</a>.</p>