Alex Ridder: Gratitude in Sales

<p>As Chris Schembra’s guest on this episode of Gratitude Through Hard Times demonstrates every day, bringing an attitude of gratitude to the sales process fosters the kinds of quality relationships that are foundational to long-term success. Alex Ridder, VP for Global Accounts at The Adecco Group in Switzerland, has helped make the $20 billion-a-year global recruitment company the powerhouse that it is by emphasizing connection. And there’s nothing squishy about it! As you’ll hear highlighted throughout the show, studies and research clearly demonstrate that emotion and promotion go hand-in-hand. Chris and Alex talk about the importance of bringing empathy into the workplace, whether through expressing appreciation for team members’ efforts or building trust relationships with clients. Alex explains why transactional sales are self-limiting and while holding space for people to explore pain points and reach out for support opens up infinite consultative possibility. Human interaction, these two gratitude gurus agree, is a key differentiator in the marketplace. In a world of automation and depersonalization, it's our ability to offer openness and trust that sets us apart – professionally as well as personally. Tune in to learn about the hard science that backs up the power of gratitude to build community, secure relationships and cement positive outcomes all the way around. “I don’t believe gratitude has a finite limit,” says Alex, who is also an Ambassador to Adecco’s <a href="https://www.adeccogroup.com/our-group/join-the-adecco-group/win4youth/">Win4Youth</a> initiative. “Interpersonal conversation creates a much more transparent and joyous conversation … which then leads to greater business outcomes.”</p><p>If you enjoyed this episode and would like to learn more about Chris and his 7:47 Virtual Gratitude Experience, please visit <a href="https://www.747club.org/newsletter">this link</a>. And click <a href="https://www.747club.org/podcasthome">here</a> to listen to previous episodes of Gratitude Through Hard