A citizen-centric pathway for delivering justice

<p>In episode no. 64 I speak with Aniket Doegar, CEO and co-founder of HESPL (Haqdarshak Empowerment Solutions Private Limited), a social impact organisation working on easing access to welfare in India. We cover:</p> <ul> <li>What Haqdarshak offers to people and how its services are delivered through the most trustworthy channel;</li> <li>The key reasons that people in India don’t access government social services;</li> <li>Bridging the information gap between the government and its citizens;</li> <li>Why Haqdarshak works with local women and the training they receive;</li> <li>The challenges of training people in digital literacy;</li> <li>How many families and small businesses they’ve assisted, and how many female entrepreneurs they’ve trained;</li> <li>Collaborations they’re working on;</li> <li>The impact of the pandemic on their programs and technology channels and key factor meaning they could continue operating during the pandemic;</li> <li>The importance of both in-person and online options;</li> <li>Haqdarshak’s funding model and how they engage corporates to pay for justice (20min);</li> <li>The barriers they’ve faced in obtaining government information and the resources they use to keep it accurate and up to date;</li> <li>The reason they don’t advocate for change, even though they have lots of data;</li> <li>Why investing in their tech stack has facilitated innovation;<br /> The focus on the product first before scaling the program;</li> <li>Aniket’s background in the social justice sector;</li> <li>How using human centred design saved a lot of time along the entrepreneurial journey;</li> <li>The best form of technology to employ;</li> <li>How they got clear on their mission and vision; and especially what not to do;</li> <li>Haqdarshak’s roadmap to incrementally scale, improve process and culture in order to reach 100M people;</li> <li>What “Haqdarshak” means; and</li> <li>Aniket’s definition of legal innovation.</li> </ul> <p>Proudly sponsored by Neota Logic</p> <p>Links:</p> <ul> <li><a href="http