987: Al Lucas Partner at Defined Hospitality

<p>Al Lucas is a Partner at <a href= "https://www.definedhospitality.com/">Defined Hospitality</a> in Philadelphia, PA. Al began his career at Chart House where he began as a dishwasher, leaving the company 21 years later as the Vice President of the East Coast. He then moved on to be the Director of Operations at Stephen Starr's company. He worked for Cozy Cafe and Border House and eventually arrived as a Partner at Defined Hospitality. Al Lucas has played a significant role in the openings of several restaurants throughout his career.</p> <p>Unstoppables! Please consider taking this survey about our listener demographics so that we can better determine how to best serve our listeners. Less than 10 simple questions. Here is the link: <a href= "https://docs.google.com/forms/d/e/1FAIpQLSdDIaieCxKEe1Gd5OfhKS-txpc2fTUMDej-OrOr-MguQK0-xw/viewform?usp=sf_link"> CLICK HERE</a></p> <h2>Show notes…</h2> <h3>Calls to ACTION!!!</h3> <ul> <li>Join <a href= "https://www.restaurantunstoppablenetwork.com/plans/47357?bundle_token=17a3bdca1ccbc19303dff68d05df5ab2&utm_source=manual">Restaurant Unstoppable Network</a> and get your first 30 days on me!  Connect with my past guest and a community of superfans.</li> <li>Subscribe to the <a href= "https://www.youtube.com/channel/UCJSERtxnAE3V7T9PQ19w_Og">Restaurant Unstoppable YouTube Channel</a></li> <li>Join the private <a href= "https://www.facebook.com/groups/493649961457862/">Unstoppable Facebook Group</a></li> <li>Join the email list! (Scroll Down to get the Vendor List!)</li> </ul> <h3>Favorite success quote/mantra:</h3> <ul> <li>"Jet pilots to not use rearview mirrors."</li> </ul> <p><strong>In this episode with Al Lucas we will discuss:</strong></p> <ul> <li>Discipline</li> <li>Hard work and doing the dirty work without complaint</li> <li>Opening 21 years with one restaurant company</li> <li>Losing or maintaining trust within your organization</li> <li>Team building and coaching</li> <li>Standardization</li> <li>HR</li> <li>Open book management</li> <li>Partners</li> </ul> <h