#92 - Your 1st Bad Review? How to Handle it

<p><strong>For all resources mentioned, see full shownotes at </strong><a href="https://kendraperry.net/episode92"><strong>kendraperry.net/episode92</strong></a></p> <p>So you got a bad review or a rude comment on one of your social media posts. It sucks but the truth is, it likely won’t be your last.</p> <p>Bad reviews, bad feedback, mean comments, a customer asking for a refund...they’re all part of running your own business.</p> <p>But how do you actually handle it so you’re not weeping into your pillow every time? In today’s Wealthy Coach episode, I’m sharing how.</p> <p>In this episode:</p> <ul> <li>the first time I got a refund request from a client</li> <li>why client contracts are so important</li> <li>the best way to remedy an upset client</li> <li>miscommunication vs broken boundaries</li> <li>the difference between a mean comment and constructive criticism</li> <li>the best time to respond to mean reviews</li> </ul> <p>------------------------------------------------------------------</p> <p><strong>Secure your spot for The BBuild Method Unleashed free training: </strong><a href="https://go.kendraperry.net/webinar-registration1629674301323"><strong>go.kendraperry.net/bbuild</strong></a></p> <p>------------------------------------------------------------------</p> <p>How to stay connected with me:</p> <p>Send me a message on Instagram: <a href="https://www.instagram.com/kendraperryinc">@kendraperryinc</a></p> <p>Join my email community for weekly entertaining &amp; actionable biz tips: <a href="http://kendraperry.net/biz-tips">kendraperry.net/biz-tips</a></p> <p>Follow me on Pinterest: <a href="https://www.pinterest.com/kendraperryinc">pinterest.com/kendraperryinc</a></p> <p>Subscribe to my YouTube Channel: <a href="http://kendraperry.net/youtube">kendraperry.net/youtube</a></p> <p>------------------------------------------------------------------</p> <p>We would LOVE if you showed your love for this episode by leaving us a 5-star review! Not sure how? Here are a few ways to do it..</p> <p>1)