821: Sanjiv Razdan President of The Coffee Bean & Tea Leaf

<p>With excitement allow me to introduce to you today's guest, President of <a href="https://www.coffeebean.com/">The Coffee Bean & Tea Leaf</a>, Sanjiv Razdan.</p> <p>Sanjiv Razdan is the President, Americas, and India of The Coffee Bean and Tea Leaf. Sanjiv has held executive positions in the foodservice industry for close to 3 decades, leading globally recognized brands through hyper-growth of retail locations and digital channels, restructuring and turnaround situations, including Sweetgreen, Applebee’s, and Dine Brands. In addition to his professional career, Sanjiv is the Founder, Chair and CEO of <a href="https://www.gleamnetwork.net">GLEAM Network</a>, a volunteer-based non-profit whose mission is to provide mentorship and leadership development to the underserved community within the restaurant and foodservice industry.</p> <p> </p> <h2>Show notes…</h2> <h3>Calls to ACTION!!!</h3> <ul> <li>Join <a href= "https://www.restaurantunstoppablenetwork.com/plans/47357?bundle_token=17a3bdca1ccbc19303dff68d05df5ab2&utm_source=manual">Restaurant Unstoppable Network</a> and connect with my past guest and a community of superfans.</li> <li>Subscribe to the <a href= "https://www.youtube.com/channel/UCJSERtxnAE3V7T9PQ19w_Og">Restaurant Unstoppable YouTube Channel</a></li> <li>Join the private <a href= "https://www.facebook.com/groups/493649961457862/">Unstoppable Facebook Group</a></li> <li>Join the email list! (Scroll Down to get the Vendor List!)</li> </ul> <h3>Favorite success quote or mantra:</h3> <ul> <li>"They will forget what you told them, they may not remember what you did, but they will always remember how you made them feel."</li> </ul> <p><strong>In today's episode with Sanjiv Razden we will discuss:</strong></p> <ul> <li>Broken relationships in our industry</li> <li>What Sanjiv learned from the Sheraton</li> <li>Listening to data</li> <li>The importance of employee feedback</li> <li>Block time to recognize your team</li> <li>Proactively setting culture</li> </ul> <h3>Today's sponsor:</h3> <p><a href="https