80. Employee Experience Design: How, Why, and Where To Begin w/ Gil Cohen

<p><span style="font-weight: 400;">Employee experience is the sum of all the touchpoints you have with your employer organization — which equals millions of touches.</span></p> <p> </p> <p><span style="font-weight: 400;">Why, then, have 40% of managers not even checked in on how their employees are doing during the pandemic?</span></p> <p> </p> <p><span style="font-weight: 400;">In this episode, I interview</span> <a href= "https://www.linkedin.com/in/gilzcohen/"><span style= "font-weight: 400;">Gil Cohen</span></a><span style= "font-weight: 400;">, Founder at</span> <a href= "http://www.employeeexperience.ca/"><span style= "font-weight: 400;">Employee Experience Design</span></a><span style="font-weight: 400;">, about intentionality in crafting the employee experience.</span></p> <p> </p> <p><span style="font-weight: 400;">What we talked about:</span></p> <p> </p> <p><span style="font-weight: 400;">- How to design for the 8 aspects of employee wellness</span></p> <p> </p> <p><span style="font-weight: 400;">- Why employee experience starts</span> <em><span style= "font-weight: 400;">before</span></em> <span style= "font-weight: 400;">hiring process</span></p> <p> </p> <p><span style="font-weight: 400;">- How an investment in EX as an investment in your bottom line</span></p> <p> </p> <p><span style="font-weight: 400;">- Why intentionality matters in designing EX</span></p> <p> </p> <p><span style="font-weight: 400;">- Where the best place in your organization is to start an EX initiative</span></p> <p> </p> <p><em><span style="font-weight: 400;">Subscribe, listen, and rate/review the Customer Experience Podcast on</span></em> <a href= "https://itunes.apple.com/us/podcast/the-customer-experience-podcast/id1453581989"> <em><span style="font-weight: 400;">Apple Podcasts</span></em></a><em><span style= "font-weight: 400;">,</span></em> <a href= "https://open.spotify.com/show/6dv6SvwyqOI02pjzJ8srQq"><em><span style="font-weight: 400;"> Spotify</span></em></a><em><span style= "font-weight: 400;">,</span></em> <a href=