7 Ways CRM Can Improve Discipleship!

<p>Steve Gladen, Global Small Groups Pastor at Saddleback Church, pulls from his 20+ years of small group ministry experience to encourage and equip listeners to lead healthier, growing and more effective small group ministries. In this episode, Steve is joined by co-host Derek and special guest Christina Dawson to talk about 7 ways CRM can Improve Discipleship. In this episode we break down the following: </p><ul> <li>High Level Perspective</li> <li>Personalized Service</li> <li>Central Repository of Information, accessible and sharable</li> <li>Data Insights</li> <li>Time is Our Most Precious Commodity</li> <li>Continual Improvement – adapt or die</li> <li>Soul Food – nurturing relationships that foster growth and positive impact</li> </ul><p><br>SHOW NOTES:</p><p>1. High Level Perspective:</p><p><br> - We're all in sales - it's just a question of "what's the product?"</p><p>  - Clear vision &amp; benefit statement - don't make people guess</p><p>  - Concise, positive, fun, high energy, memorable</p><p>Everyone's favorite subject: Themselves!! The more you know about them, the more impactful &amp; engaging you will be.</p><ul><li> God's tool to move them beyond themselves-Small Groups (our product) - to fill the spiritual void they have from a broken relationship with God. Small Groups bring back (read Acts 2:42-47) community, Biblical knowledge, personal development (Discipleship), serving, evangelism and worship</li></ul><p><br></p><p>2. Personalized Service</p><p><br></p><ul> <li>  Our world demands real time interaction with deep personalization</li> <li>  Personalization = You Care / You Understand Me = Credibility</li> <li>  Credibility is critical in a noisy, misguided world</li> </ul><p><br></p><p>3. Central Repository of Information, accessible and sharable</p><p> </p><ul> <li>  A good memory is great but it isn't transferable or scalable (institutional Knowledge)</li> <li>  One source of information for all team members to access</li> <li>  Requires thoughtfulness on the required fields vs. o