67: 2020 Strategic Planning, Part 1

<p>You’re invited to join Dr. Sabrina on a strategic planning journey on the podcast over the course of the next 4 weeks.</p> <p>Dr. Sabrina and Mike have an episode lined up for January around “Designing for Profit in 2020. Leading up to that, Dr. Sabrina will be taking us through a process of reflecting on what we have learned during 2019, focusing on wins and successes and using insights from that to set us up for even more success in 2020.</p> <p> </p> <p>You’ll want to grab a notebook or journal and a pen to capture your insights. You’ll also want to hear her explain the science behind why it’s so important to <em>write</em> your answers down!<span class="Apple-converted-space"> </span></p> <p> </p> <p><strong>Show Highlights:</strong></p> <p> </p> <ul> <li>As you reflect on 2019, consider these questions as a way to own your wins and successes:</li> </ul> <ul> <li>How did you improve the profitability of your business this year?</li> <li>Did you increase the revenue in your business this year?</li> <li>What did you do to improve your service delivery, particularly with respect to your top clients and customers?</li> <li>What did you do with respect to your hiring? Did you fire anybody this year? Did you release any team members who were not a good fit and help them find opportunities elsewhere?</li> <li>Did you hire some A-players? Did you improve your systems for attracting and hiring A-players?</li> <li>Did you improve your team? Did you do anything to help your employees grow and support them in their personal development?</li> <li>Did you do anything this year to increase your emotional intelligence as leader?</li> <li>What did you do to make your marketing more effective and more efficient? How did you make better use of your marketing dollars?</li> <li>Have you taken more time off in 2019 than you have in the past?</li> </ul> <ul> <li>What have you already put in place that you want to do more with in 2020?</li> <li>What are the projects you’ve been working on, that are almost done, but not quite ther