#66 - Agile Research Ops with Joey Encarnacion of Slack

<p>How do you measure success in a still-evolving field? Joey Encarnacion, Senior Research Operations Lead at Slack, has been working in research ops since 2017. He joined us on the pod to talk about Slack’s Rolling Research program, what success looks like for his team, and how he builds systems that scale.</p> <p>Joey discussed…</p> <ul> <li>Ensuring research ops can scale by building the smallest operable system first<br> </li> <li>How he measures the success of his efforts in such a new field<br> </li> <li>Slack’s Rolling Research program<br> </li> </ul> --- Send in a voice message: https://anchor.fm/awkwardsilences/message