618: Are you walking on eggshells at work? A chat with Sam Horn

<p>Author Sam Horn returns to the show to discuss her new book: &quot;Talking on Eggshells: Soft Skills for Hard Conversations.&quot; <br>We discuss:<br>Why are people avoiding conflict?<br>Why sometimes conflict can be necessary.<br>How to learn the right soft skills for hard conversations.<br>Join us and grab a copy of her book: <a href="https://amzn.to/45BIc3h" target="_self">https://amzn.to/45BIc3h</a></p>