61. Digital Transformation in the Telco Industry

<p>The Telco industry is being challenged on many fronts with the global pandemic pushing changes in bandwidth usage from work-at-home employees from clients while managing operations with their own remote employees. </p> <p> </p> <p>Michael Marchuk discusses with Jerry Hubbard these challenges as well as how the Telco industry is handling the need for digital transformation to manage the demand for services.</p> <p> </p> <p>Here’s what we talked with Jerry about:</p> <p>* Trends driving digital transformation in the Telco industry</p> <p>* Areas within a telecommunications provider business that can leverage a digital workforce</p> <p>* Unique challenges Telco companies are facing today</p> <p>* Trends impacting the deployment of the digital workforce inside Telco companies</p> <p>* How telco companies who are using intelligent automation today deliver impact?</p> <p> </p> <p><em>To ensure that you never miss an episode of Generation Digital Workforce, be sure to subscribe!</em></p>