56: Kiyo Weiss, Director, Asia Pacific, Air Canada

<p>Kiyo Weiss shared extensive insight into her path to leadership starting from an OL in a Japanese corporation to becoming the first female Director of Air Canada’s Asia Pacific region. Born and raised in Japan, Ms. Weiss entered Mitsui & Company in an administrative role after graduation but became interested in pursuing a more active business career. She recalls: “watching the guys working globally going overseas all the time taking out their clients at the beautiful Japanese restaurants and luxurious places…really made me wonder if there's anything I can do, somebody like me, a women can do.” After working for Mitsui for a year, Ms. Weiss brushed up her English skills at Simul Academy and entered Business International, a consulting subsidy of British Economist. After a year, Ms. Weiss found an opportunity to work for United Airlines as an Account Executive. Within 10 years working for United and starting a family, Ms. Weiss moved on to a sales training manager role and then became the first female manager leading a team of 150 people including call centres and ticketing offices. After being promoted to a sales manager role at United Airlines, Ms. Weiss was invited by Air Canada to be their head of Sales and Marketing, before becoming head of the Japan office and now, Asia Pacific.</p> <p> </p> <p>Ms. Weiss’s first leadership experience was leading 150 unionized employees working at United Airlines’ call centres and ticketing offices. She claims this experience as extremely challenging, as she dealt with daily union issues from overtime work, customer complaints and wage negotiations. On being a young female leader, she recalls: “Being a woman, almost like a girl from their point of view, I think there were strong reservations by some of the people [in the beginning], but since I was young and energetic, I was very committed to be successful because my boss from the US trusted me. I worked really hard. I think I had a lot of sleepless nights dealing with the union members, but I think I had passion.”</p> <p>