#55 - So You Want to Be In Research Ops? How Roy Olende of Zapier Made The Switch

<p>There is a growing need for research operations.</p> <p>As more companies embrace the importance of user research and scale their UXR efforts, a dedicated ops function is quickly becoming a necessity.</p> <p>Research ops—which involves things like participant recruitment, research processes, and programs to help non-researchers do better research—can be a career path for many different kinds of people. Roy has worked with ops pros who come from traditional business operations, marketing, UX, and of course, research. He says the key to succeeding in a research ops role isis to being comfortable with blazing a new trail and taking joy in creating processes that work.</p> <p>Roy talked about…</p> <ul> <li>How to decide if research ops is a good career for you<br> </li> <li>What he does on a day to day basis<br> </li> <li>How research ops works at Zapier<strong><br> </strong></li> </ul> --- Send in a voice message: https://anchor.fm/awkwardsilences/message