#54 - From Start to Finish: End-to-End Experience Teams with Danielle Smith of Express Scripts

<p>Understanding your product from start to finish is easier said than done. The same goes for integrating research into every stage of a project. Danielle Smith found that she would often work on foundational projects for a product team, then move right along to the next thing, losing sight of the end-to-end experience. When she was tasked with building the research team at Express Scripts, she knew she wanted to have a better view of the big picture. So she brought &nbsp;data scientists, analysts, pro survey designers, and user researchers together to create a superpowered experience team.</p> <p>Danielle talked about…</p> <ul> <li>How combining different disciplines has improved her recruitment process.</li> <li>Being able to support more cross-functional career interests.</li> <li>What she’d do differently if she built a team like this from the ground up again.</li> </ul> --- Send in a voice message: https://anchor.fm/awkwardsilences/message