#53 Gavin Ivester on Becoming a Modern Company: Design and "Caring at Scale"

We’re here with Gavin Ivester, a product and brand executive with a background in industrial design. He has global experience in both tech and lifestyle products at Apple, Nike, Puma, and Bang & Olufsen. Our topic today is care. More specifically, what is it that modern companies can do to incorporate care, at scale, into their product or service experience? Let’s jump in.