524: How to Build Rapport Quickly with John DiJulius

<p>John DiJulius shares his expert tips for quickly building lasting emotional ties.</p><p><br></p><p><strong>— YOU'LL LEARN —&nbsp;</strong></p><p>1) Four touchpoints that effectively build rapport.&nbsp;</p><p>2) The subtle ways you’re killing the conversation.&nbsp;</p><p>3) How to go from indifferent to curious.&nbsp;</p><p><br></p><p><strong>Subscribe or visit</strong> <a href="https://AwesomeAtYourJob.com/ep524" target="_blank">AwesomeAtYourJob.com/ep524</a> for clickable versions of the links below.&nbsp;</p><p><br></p><p><strong>— ABOUT JOHN —&nbsp;</strong></p><p>John is the authority on World-Class customer experience. He is an international consultant, keynote speaker, and best-selling author of five customer service books. His newest book, <em>The Relationship Economy: Building Stronger Customer Connections in The Digital Age</em> could not be timelier in the world we are living in. John has worked with companies such as The Ritz-Carlton, Lexus, Starbucks, Nordstrom, Nestlé, Marriott Hotels, PwC, Celebrity Cruises, Anytime Fitness, Progressive Insurance, Harley-Davidson, Chick-fil-A, and many more.</p><p>• John’s book: <a href="https://www.amazon.com/Relationship-Economy-Building-Stronger-Connections/dp/1626346437/ref=tmm_hrd_swatch_0?_encoding=UTF8&amp;qid=1575593863&amp;sr=8-1?tag=petemo-20" target="_blank"><em>The Relationship Economy: Building Stronger Customer Connections in the Digital Age</em></a></p><p>• John’s TED Talk: <a href="https://www.youtube.com/watch?v=QfWgKZzsuMc" target="_blank">“Meet as Strangers, Leave as Friends”</a></p><p>• John’s website: <a href="https://thedijuliusgroup.com/" target="_blank">TheDijuliusGroup.com</a></p><p>• John’s email: <a href="mailto:John@dijuliusgroup.com" target="_blank">John@dijuliusgroup.com</a></p><p><br></p><p><strong>— RESOURCES MENTIONED IN THE SHOW —&nbsp;</strong></p><p>• Book: <a href="https://www.amazon.com/Everything-About-Business-Learned-Monopoly/dp/0762413271/ref=tmm_hrd_swatch_0?_encoding=UTF8&amp;qid=&amp;sr=?tag=petemo-20" targe