51. What To Do When a Patient Says Thank You

<p><span style="font-weight: 400;">Thank yous are opportunities to tap into spiritual energy. Among the three energy accounts in a physician, this is the most powerful, and when it is filled, the physical and emotional accounts are filled as well.</span></p> <p><span style="font-weight: 400;">In order to do this, the physician must take a moment to be mindful of the patient's words, acknowledge their gratitude, and appreciate the connection between them. This will help the physician to really feel the spiritual energy infusion and embrace it, allowing them to take this energy and use it to improve their practice.</span></p> <p><span style="font-weight: 400;">In this episode, Dr. Dike teaches us a technique on how to simultaneously fill up a physician’s three energy accounts, something simple yet powerful. He also shares tips on impacting positive influence among team members just with the words ‘thank you’.</span></p> <p><span style="font-weight: 400;">Reflecting on the patient's gratefulness can be used to create a more encouraging and supportive atmosphere in the medical office that promotes healthier physician well-being and ultimately can help to improve the quality of care.</span></p> <p> </p> <p><em><span style= "font-weight: 400;">“I</span></em><em><span style= "font-weight: 400;">t's the thank you that makes it feel like you made the difference, that you set out to make when you first chose to be a doctor back at the light worker's fork in the road.” - Dike Drummond MD</span></em></p> <p> </p> <p><strong>Episode Highlights:</strong></p> <ul> <li><span style="font-weight: 400;">(0:46) Review of the first two training videos</span></li> <li><span style="font-weight: 400;">(3:10) An ideal patient encounter and a missed spiritual opportunity </span></li> <li><span style="font-weight: 400;">(4:56) How to respond to a patient's thanks</span></li> <li><span style="font-weight: 400;">(8:13) Leading with gratitude as a physician leader</span></li> </ul> <p> </p> <p><strong>Watch this on Youtube:</strong></p> <p><a