#47: Shirley King - Loyalty Program Manager, IHG Rewards Club & Kimpton Inner Circle

<p>Shirley King has been designing, developing and building loyalty programmes for a luxury boutique hotel brand within IHG Group, including the "Kimpton Hotels Inner Circle" as well as the "IHG Rewards Club" for over twenty-five years.&nbsp;</p> <p>In this episode of Let's Talk Loyalty, we discuss some of her award-winning programme elements, key principles of creating extra-ordinary experiences for top tier members, as well as some exciting and inspiring updates for her career at a very challenging time for the travel industry globally.&nbsp;</p> <p><strong>Show Notes:</strong></p> <p><strong>1) </strong><a href="https://www.linkedin.com/in/shirley-king-b748787/"><strong>Shirley King </strong></a><strong>- </strong>Loyalty Program Manager, IHG Rewards Club &amp; Kimpton Inner Circle</p> <p>2) <a href="https://www.ihg.com/kimptonhotels/hotels/us/en/reservation">Kimpton Boutique Hotels</a>&nbsp;</p> <p>3) <a href="https://skift.com/">Skift - Daily Travel Podcast&nbsp;</a></p> <p>4) <a href="https://thepointsguy.com/">The Points Guy</a></p> <p>5) <a href="https://onemileatatime.com/">One Mile at a Time</a></p> <p>6) <a href="https://www.flyertalk.com/">Flyer Talk&nbsp;</a></p> <p><br></p>