44. How Technology Can Help Improve Medicaid Claims Responses

<p><span style="font-weight: 400;">Since the outbreak of COVID 19, countless state and local agencies are bending under mounting pressure to serve their constituents. Most notably, a surge in Medicaid claims has followed a drastic uptick in unemployment across America. States are struggling to keep up with this influx of claims as they try to address backlogs caused by antiquated backend systems. It's a vicious cycle to verify an applicant’s eligibility to meet federal guidelines for claims processing.  <br /></span></p> <p> </p> <p><span style="font-weight: 400;">There is hope, however.  In this episode,</span> <a href= "https://www.linkedin.com/in/anna-twomey-bb9a3b1/"><span style= "font-weight: 400;">Anna Twomey</span></a><span style= "font-weight: 400;">, Senior Solutions Advisor, Americas Healthcare, and</span> <a href= "https://www.linkedin.com/in/deb-rossi-b6b0182/"><span style= "font-weight: 400;">Deb Rossi</span></a><span style= "font-weight: 400;">, Sales Director, Public Sector SLED, explore how technology can help break the backlog, improve claims response, and reduce approval time from weeks or months to hours or days. </span></p> <p> </p> <p><strong>What we discussed with Anna and Deb:</strong></p> <p><span style="font-weight: 400;">* Why states are experiencing a surge in Medicaid claims</span></p> <p><span style="font-weight: 400;">* The single largest trend in states moving through the new Medicaid challenge</span></p> <p><span style="font-weight: 400;">* How technology can help solve the current conundrum and avoid this situation in the future</span></p> <p> </p> <p><strong>Resources shared on this episode:</strong></p> <p><a href= "https://www.meritalk.com/articles/increasing-efficiency-and-accommodating-surges-in-work-in-the-time-of-covid-19/"> <span style="font-weight: 400;">Increasing Efficiency and Accommodating Surges in Work in the Time of COVID-19</span></a></p> <p> </p> <p><em><span style="font-weight: 400;">To ensure that you never miss an episode of Generation Digital Workforce, subsc