436 - Bad Reviews are Good For You: Tom talks Bad Reviews

<p>Bad reviews. Well, nobody likes to get bad reviews, but maybe I can reframe your thinking a little. You just might see how they can be used to your advantage. You really can't stop bad reviews. I mean, you can certainly decrease them to almost zero like I have by being fanatical about customer service. In fact, research that's come to light is showing that being pretty much perfect can have negative effects.</p> <p><strong>Screw The Commute Podcast Show Notes Episode 436</strong></p> <p><strong>How To Automate Your Business</strong> - <a href= "https://screwthecommute.com/automatefree/" target="_blank" rel= "noopener">https://screwthecommute.com/automatefree/</a></p> <p><a href="https://www.IMTCVA.org" target="_blank" rel= "noopener"><img class="alignnone" src= "https://assets.libsyn.com/secure/show/123691/imtc_logo.png" alt= "entrepreneurship distance learning school, home based business, lifestyle business" width="402" height="136" /></a></p> <p><strong>Internet Marketing Training Center</strong> - <a href= "https://imtcva.org/" target="_blank" rel= "noopener">https://imtcva.org/</a></p> <p><strong>Higher Education Webinar</strong> – <a href= "https://screwthecommute.com/webinars" target="_blank" rel= "noopener">https://screwthecommute.com/webinars</a></p> <p><strong>See Tom's Stuff</strong> – <a href= "https://linktr.ee/antionandassociates" target="_blank" rel= "noopener">https://linktr.ee/antionandassociates</a></p> <p>04:08 Tom's introduction to Bad Reviews</p> <p>05:59 Top five factors affecting purchase decisions</p> <p>08:22 59% of consumers read between 1 and 10 reviews</p> <p>10:06 Adding just one review can make a big difference</p> <p>11:10 Consumers seek out negative reviews</p> <p>13:29 Most consumers will write reviews</p> <p>15:02 Ask customers for their honest feedback</p> <p>17:50 Sponsor message</p> <h2>Entrepreneurial Resources Mentioned in This Podcast</h2> <p><strong>Higher Education Webinar</strong> - <a href= "https://screwthecommute.com/webinars" target="_blank" rel= "noopener">https:/