423: Creating Tail Spend ROI Through an Improved Buyer Experience w/ Jean-Baptiste Anne & Vishal Patel

<p><span style="font-weight: 400;">The high number of low-cost transactions is just the beginning of the challenges with tail spend management. Spend often finds its way into the tail through multiple ‘wrong turns,’ each of which requires a different approach by procurement and a correspondingly different resolution. There is no one ‘cause’ of tail spend and therefore there is no one solution. </span></p> <p><span style="font-weight: 400;">In this episode, which is based on an AOP Live session, host Philip Ideson speaks with Jean-Baptiste Anne, Head of Enterprise Sales and Professional Services Teams for Amazon Business, and Vishal Patel, VP of Product Marketing at Ivalua about all things tail spend.</span></p> <p><span style="font-weight: 400;">How do they define it, how to integrate self-service models, and ways to look at the ROI of your tail spend program.</span></p> <p><span style="font-weight: 400;">Jean-Baptiste Anne and Vishal Patel answer audience questions about:</span></p> <ul> <li><span style="font-weight: 400;">The differences between a dedicated tail spend solution and integrating that same capability into a platform</span></li> <li><span style="font-weight: 400;">How to know that you are making the right investment to deliver a tail spend ROI for your company</span></li> <li><span style="font-weight: 400;">The criticality of understanding what is in your tail spend to being able to direct it through self-guided buying options such as Amazon Business, new procurement-led sourcing projects, or incorporation into existing contracts</span></li> </ul>