4. The Importance of Customer Experience in eCommerce (w/Lucas Walker at Gorgias)

<p>Cultivating a best-in-class user experience, customer service, loyalty, and appreciation lives within the bubble of Customer Experience (CX). CX is now a major focus for both traditional and digitally native brands, and is something agencies should on with their clients. We sit down with Lucas Walker from Gorgias and talk about the overall importance of CX in eCommerce and branding.</p> <p>-</p> <p>If you enjoy our content and want to see more, please consider giving us a follow and leaving a review. Positive or negative, feedback means the world to us!</p> <p>-</p> <p>Avex Designs is an eCommerce web design, development, and growth agency. If you want to learn about services or are interested in a partnership, please check out our <a href="https://avexdesigns.com/">website</a>. Be sure to follow us on Instagram <a href="https://www.instagram.com/avexdesigns/">@avexdesigns</a></p> <p>-</p> <p>Gorgias is the #1 help desk for eCommerce helping merchants transforming &nbsp;their customer service from a cost center into a profit generator. For more info on their services, check them out <a href="https://gorgias.grsm.io/avex-demo">here</a></p> <p>-</p> <p>Also, feel free to connect with us on LinkedIn: <a href="https://www.linkedin.com/in/jsurda/">John Surdakowski</a>, <a href="https://www.linkedin.com/in/walkerlucas/">Lucas Walker</a><br> </p>