397: Customer Feedback vs. Team Intuition

<p>This week, we talk about the tension between building what customers explicitly ask for versus building towards a team’s internal vision. In The Sidebar, we talk about the lack of public software critique: Why isn’t there an MKBHD equivalent for software design?</p><hr /><h3><strong>Golden Ratio Supporter:</strong></h3><h4>Around</h4><p><a href="https://www.around.co/designdetails">Around</a> is a better way to video call. It’s designed specifically to make it easier to gather small groups together to collaborate in real time, without all the distracting and frustrating interfaces that comes with most video chat software. We love the small floating heads and emphasis on making it easy to work alongside the video call, rather than constantly having to app switch.</p><p>You can get started for free by signing up at <a href="https://www.around.co/designdetails">Around.co</a>!</p><h3><strong>Latest VIP Patrons:</strong></h3><ul><li>Olga S</li><li>Noah C</li><li>Temi</li><li>Renato Mandić</li><li>Andrew Kim</li><li>Phoebe Goldenberg</li><li>Zé Marques</li><li>Cindy C</li><li>Giulio Fagiolini</li><li>Matthew</li><li>Chris Jeong</li><li>Brian Leach</li><li>Rachel Davis</li><li>Radek Berka</li></ul><hr /><h3><strong>The Sidebar:</strong></h3><p>The Sidebar is an exclusive weekly segment for our Patreon supporters. You can subscribe starting at $1 per month for access to bonus content going forward! Sign up at <a href="https://patreon.com/designdetails">patreon.com/designdetails</a>.</p><hr /><h3><strong>Follow up:</strong></h3><ul><li><a href="https://twitter.com/branhillsdesign/status/1390656231715520512">Bran Hills tweeted</a>: <i>the bit about not being a thought leader, but being more open about what I'm learning personally really hit home. This will help whittle away at imposter syndrome if I frame what I share in this way. Thanks fellas!</i><ul><li>Read more from <a href="https://www.swyx.io">Shawn @swyx Wang</a> about learning in public.</li></ul></li><li><a href="https://twitter.com/mknepprath/status/139102525