355 - Learn to be Both Kind and Candid

<div>Brian and Chad talk about <a href= "https://www.amazon.com/Crucial-Conversations-Tools-Talking-Stakes/dp/0071401946/ref=sr_1_4?hvadid=598729303115&hvdev=c&hvlocphy=9007578&hvnetw=g&hvqmt=e&hvrand=14268803932958698936&hvtargid=kwd-6742378241&hydadcr=22562_13531169&keywords=crucial+conversations%27&qid=1679413842&s=books&sr=1-4" target="_blank" rel="noopener" data-saferedirecturl= "https://www.google.com/url?q=https://www.amazon.com/Crucial-Conversations-Tools-Talking-Stakes/dp/0071401946/ref%3Dsr_1_4?hvadid%3D598729303115%26hvdev%3Dc%26hvlocphy%3D9007578%26hvnetw%3Dg%26hvqmt%3De%26hvrand%3D14268803932958698936%26hvtargid%3Dkwd-6742378241%26hydadcr%3D22562_13531169%26keywords%3Dcrucial%2Bconversations%2527%26qid%3D1679413842%26s%3Dbooks%26sr%3D1-4&source=gmail&ust=1680614612707000&usg=AOvVaw2EUrqiZPtU9PHEhbHHTDY0">"Crucial Conversations"</a> by Kerry Patterson. Brian is using several important tools from this book with many of his clients. </div> <div> <ul> <li>The Fool's Choice</li> <li>You can be kind and candid.</li> <li>What is the problem? CPR (content, pattern, relationship)</li> </ul> </div>