#327: Costco Wholesale - Secrets of Success from this Multi-Billion-Dollar Retailer

<p><a href="https://www.costco.com/">Costco</a> is one of the world’s largest retailers, featuring warehouses and club memberships in eleven countries around the world.</p> <p>It is famous as a true pricing leader while delivering exceptional quality for its members, as well as “endless aisles” of both commodity products and unexpected “treasures” for members in their stores.</p> <p>Listen to hear the story of this incredibly successful business, as shared by <a href="https://www.linkedin.com/in/robin-ross-%E5%91%82%E9%A0%88/">Robin Ross</a>, the Assistant Vice President of Corporate Marketing &amp; Membership at Costco Wholesale in the United States.</p> <p>Robin shares Costco’s approach to driving customer loyalty as a mindset, and how mutually beneficial relationships have also been essential to consistently achieving such a profitable business for over 40 years.</p> <p>Hosted by Paula Thomas.</p> <p><strong>Show Notes:</strong></p> <p>1) <a href="https://www.linkedin.com/in/robin-ross-%E5%91%82%E9%A0%88/">Robin Ross, the Assistant Vice President of Corporate Marketing &amp; Membership at Costco Wholesale</a></p> <p>2) <a href="https://www.costco.com/">Costco</a></p> <p>3) <a href="https://galas.fm/episode/17427138-1262-5138-83ef-eda46c185df6">Feedback Link</a></p>