32. Conducting Research with Employees (feat. Angie Li, UXMC, Senior Manager of Product Design at Asurion)

<p>Research with employees might sound easy in theory: you work in the same company as the people you need to observe or interview, and you might not even need to pay them for input. However, there&#39;s a bit more to it than meets the eye. In this episode, we feature UX Master Certified Angie Li, and she discusses what has helped her organize and run successful research with internal team members.</p> <p><a href="https://www.linkedin.com/in/angielitv/" target="_blank" rel="noopener noreferer">Learn more about Angie Li</a></p> <p><strong>NN/g Articles &amp; Training Courses</strong></p> <ul> <li><a href="https://www.nngroup.com/articles/employees-user-test/" target="_blank" rel="noopener noreferer">Employees as Usability-Test Participants</a> (free article)</li> <li><a href="https://www.nngroup.com/articles/intranet-discovery-design/" target="_blank" rel="noopener noreferer">Structuring Intranet Discovery &amp; Design Research</a> (free article)</li> <li><a href="https://www.nngroup.com/courses/ethnographic-user-experience-research/" target="_blank" rel="noopener noreferer">Ethnographic User Research</a> (full-day/2 half-day UXC course)</li> <li><a href="https://www.nngroup.com/courses/user-interviews/" target="_blank" rel="noopener noreferer">User Interviews</a> (full-day/2 half-day UXC course)</li> <li><a href="https://www.nngroup.com/courses/usability-testing/" target="_blank" rel="noopener noreferer">Usability Testing</a> (full-day/2 half-day UXC course)</li> </ul>