#303: Humanizing Your Clients, with Crystal Banse

<p><span style="font-weight: 400;">Lawyerist Lab coach Stephanie Everett interviews Lab member Crystal Banse on her trauma journey and how that experience helped tailor her legal approach and humanize her clients in the process.</span></p> <p><span style="font-weight: 400;">If today’s podcast resonates with you and you haven’t read</span> <em><span style= "font-weight: 400;">The Small Firm Roadmap</span></em> <span style= "font-weight: 400;">yet,</span> <a href= "https://lawyerist.com/community/roadmap/"><span style= "font-weight: 400;">get the first chapter right now for free</span></a><span style="font-weight: 400;">!</span></p> <p><span style="font-weight: 400;">If you’d like to learn more about creating a holistic client experience, check out our resource page on</span> <a href= "https://lawyerist.com/client-service/client-experience/"><span style="font-weight: 400;"> client experience</span></a><span style= "font-weight: 400;">.</span></p> <p><span style="font-weight: 400;">Thanks to</span> <a href= "http://quickbooks.com/lawfirms"><span style= "font-weight: 400;">Quickbooks Online Advanced</span></a><span style="font-weight: 400;">,</span> <a href="https://app.hubspot.com/email/2910598/edit-dd/34100688938/content"> <span style="font-weight: 400;">TextExpander</span></a><span style= "font-weight: 400;">,</span> <a href="about:blank"><span style= "font-weight: 400;">LawPay</span></a><span style= "font-weight: 400;">, and</span> <a href= "https://backofficebetties.com/lawyerist"><span style= "font-weight: 400;">Back Office Betties</span></a> <span style= "font-weight: 400;">for sponsoring this episode.</span></p>