3 Simple Steps to Creating Customer Love

<p>This episode covers the basics of creating solid customer relationships; touching on psychology, bedside manner research and conversational grace. Pour yourself a cup and pop in the earbuds...</p><br><p><u>Key Points:</u></p><p><strong>2:23</strong> Link to the freebie outlining the 3 Steps to Creating a Customer Experience They'll Tell All of Their Friends About</p><p>https://thoughtful-motivator-427.ck.page</p><br><p><strong>11:32</strong> Link to NY Times article entitled To Be Sued Less, Doctors Should Talk to Patients More</p><p><a href="https://www.nytimes.com/2015/06/02/upshot/to-be-sued-less-doctors-should-talk-to-patients-more.html" rel="noopener noreferrer" target="_blank">https://www.nytimes.com/2015/06/02/upshot/to-be-sued-less-doctors-should-talk-to-patients-more.html</a> </p><p>Support this show <a target="_blank" rel="payment" href="http://supporter.acast.com/connections-coffee-confidence">http://supporter.acast.com/connections-coffee-confidence</a>.</p><br /><hr><p style='color:grey; font-size:0.75em;'> See <a style='color:grey;' target='_blank' rel='noopener noreferrer' href='https://acast.com/privacy'>acast.com/privacy</a> for privacy and opt-out information.</p>