29. How to Talk To Your Boss When You are Upset

<p><span style="font-weight: 400;">When doctors want to address administration directly, they are faced with the question of how to go about this. If you emphasize your concerns and you are unprepared to handle your anger and frustration, you are likely to be dismissed, ignored, or worse, labeled as disruptive, which can ruin your reputation.</span></p> <p> </p> <p><span style="font-weight: 400;">In this episode, Dr. Dike Drummond shares communication strategies when attempting to convey your message or address an issue with your senior leaders. During your meeting, resolve to talk about issues, to understand the other side, and to create consensus. Effective communication is an important element in building healthy relationships and cultivating a culture of change. </span></p> <p> </p> <blockquote> <p><em><span style="font-weight: 400;">“Nine times out of ten if you're wanting to go share a strong opinion with your senior leader up the chain of command, you're upset. It's because you've been witness to hypocrisy. Doctors cannot stand the presence of hypocrisy.” - Dike Drummond MD</span></em></p> </blockquote> <p> </p> <p><span style= "font-weight: 400;"><strong>Highlights</strong>:</span></p> <ul> <li><span style="font-weight: 400;">(01:29) Doctors can’t stand hypocrisy</span></li> <li><span style="font-weight: 400;">(03:48) Name your emotions</span></li> <li><span style="font-weight: 400;">(04:26) Go deep Columbo</span></li> <li><span style="font-weight: 400;">(06:19) Responses from senior leaders</span></li> </ul> <p> </p> <p><span style= "font-weight: 400;"><strong>Resources</strong>:</span></p> <p><span style="font-weight: 400;">Disruptive Physician Toolkit</span> <a href="https://bit.ly/DisruptivePhysicianToolKit" target="_blank" rel="noopener"><span style= "font-weight: 400;">https://bit.ly/DisruptivePhysicianToolKit</span></a></p> <p> </p> <p><span style="font-weight: 400;">Watch on Youtube:</span> <a href="https://youtu.be/HO1YrDcMai0" target="_blank" rel= "noopener"><span style= "font-weight: 400;">http