#275 Creating Workforces That Wow

<p>Engaging customers is something Disney and convenience stores have in common. A former Disney employee-turned-convenience retailer shares how c-store employees can delight and exceed customer expectations each day with positive experiences that build brand loyalty and repeat customers.</p> <p><strong>Related Links:</strong></p> <p><a href="https://www.convenience.org/Topics/HumanResources" target="_blank" rel= "noopener">https://www.convenience.org/Topics/HumanResources</a><br /> <a href="https://www.convenience.org/events/HR-Forum" target= "_blank" rel= "noopener">https://www.convenience.org/events/HR-Forum</a><br /> <a href="https://www.convenience.org/events/HR-Executive-Circle" target="_blank" rel= "noopener">https://www.convenience.org/events/HR-Executive-Circle</a><br /> <a href="https://www.sprintmart.com/employment/" target="_blank" rel="noopener">https://www.sprintmart.com/employment/</a></p> <p><strong>Hosted by:</strong></p> <p>Jeff Lenard, VP Strategic Industry Initiatives, NACS and Carolyn Schnare, Director Strategic Initiatives, NACS</p> <p><strong>About our Guest:</strong></p> <p><strong>Chris McKinney, Director of Human Resources, Sprint Mart</strong></p> <p>With experience spanning some of the world’s most recognized and admired companies, Chris McKinney now leads Human Resources strategy and operations for a suite of companies: Victory Marketing, LLC (dba Sprint Mart), Burgers & More, Inc. and Morris Petroleum, Inc.<br /> <br /> Chris believes people are a company’s largest asset and dedicates every moment to providing organizations the tools to develop their people at all levels. Beginning his HR career with The Walt Disney Co. in Learning & Development, Chris has both designed and facilitated multiple training curriculums for The Walt Disney World Resort in Orlando, FL.</p>