271. Reair: Your Customer's Journey

Ep. 271: In today's episode, we're reairing one of our most popular episodes of all time, Your Customer's Journey. If you're new here, this episode will help you understand your customer's journey to buying. If you're a long-time listener, we still encourage you to tune in and listen. You never know what new strategies may stand out to you now that didn't before! Knowing your customer's journey is key to understanding how you can best serve them. But how do you map out a customer journey? In this episode, we're breaking down how you can understand your customer on multiple platforms whether they are there to discover brands & products or when they have the intent to buy. This episode originally aired at: https://www.theproductboss.com/thepodcast/episode90 (https://www.theproductboss.com/thepodcast/episode90) Download the two worksheets mentioned for this episode - https://www.theproductboss.com/customerjourney (https://www.theproductboss.com/customerjourney) Links mentioned: https://www.theproductboss.com/mastermind?utm_source=podcast&utm_medium=podcast&utm_campaign=tpb_mastermind_application&utm_content=june_28_podcast (The Product Boss Mastermind) -- Brought to you by the https://www.theproductboss.com/shop1in5?utm_source=podcast&utm_medium=podcast&utm_campaign=shop_1_in_5_pledge&utm_content=june_28_podcast (Shop 1 in 5™ Pledge)! Commit to making 1 in 5 of your purchases from a small business, online or "offline". The https://www.theproductboss.com/shop1in5?utm_source=podcast&utm_medium=podcast&utm_campaign=shop_1_in_5_pledge&utm_content=june_28_podcast (Shop 1 in 5™ Pledge) is a way to make an impact together when (and where) it matters most. Join us and take the pledge today! -- https://podcasts.apple.com/us/podcast/the-product-boss-podcast/id1332572879 ( Click here to listen to The Product Boss Podcast on Apple Podcasts). Make sure to subscribe so you don't miss an episode. We would be so grateful if you left us a review on h