249: Quick Commerce - is super-fast delivery here to stay?

<div>Quick Commerce, online services that deliver products to your door in minutes, appear to be booming at the moment.<br> <br> </div> <div>Boosted by a huge shift in consumer habits during the pandemic, new companies have been sprouting up all over the place. In some parts of the UK, it's possible to get groceries <a href="https://foodmatterslive.com/discover/article/10-most-successful-food-start-ups/">delivered to your home in just 10 minutes</a>.<br> <br> </div> <div>But is a model where pickers, drivers and processing staff have to rush orders to customers in the time it takes to make a decent cup of <a href="https://foodmatterslive.com/discover/podcast/the-history-of-tea-food-podcasts/">tea</a> financially sustainable?<br> <br> </div> <div>In this episode of the Table Talk podcast, made in partnership with <a href="https://www.accenture.com/gb-en/insights/retail/grocery-experience">Accenture</a>, we delve into the world of Quick Commerce and look at where the evidence suggests the sector might be heading.<br> <br> </div> <div>Who is the target customer? Which markets are proving most fruitful? And is anyone making a profit?<br> <br> </div> <div>Promotional pricing and super-fast delivery times might attract new customers, but how long can they be sustained?<br> <br> </div> <div>Will the gig economy continue to be the staffing model of choice, or, as in some parts of China, will there be a shift to employing fully-trained staff in a bid to improve the customer experience?<br> <br> </div> <div>We discuss all of this and more, with the over-arching question: Is Quick Commerce here to stay and what might it look like in future?<br> <br> </div> <div> <strong>Matt Jeffers, Managing Director of Retail Strategy, Accenture<br> </strong><br> </div> <div>Matt has led projects covering omni-channel strategy and e-commerce performance improvement for multiple retailers across grocery, DIY/building materials, apparel and luxury goods sectors. <br> <br> </div> <div>Prior to this, Matt led <a href="http://Tesco.c