#247: Tactical Tuesday: The One Thing That Can Prevent You From Getting Screwed When Someone Quits

<p><strong>OVERVIEW:</strong></p> <p><span style="font-weight: 400;">Jason A. Duprat, Entrepreneur, Healthcare Practitioner, and Host of the</span> <em><span style= "font-weight: 400;">Healthcare Entrepreneur Academy</span></em> <span style="font-weight: 400;">podcast, talks about the importance of standard operating procedures and documentation within a business. Recently, one of the long-time contractors from his marketing department left the company in a very unprofessional way by resigning on the spot. Jason provides insight into what preparations can be done to prevent your business from struggling if situations similar to this happen to you. </span></p> <p><br /> <br /></p> <p><strong>EPISODE HIGHLIGHTS</strong></p> <ul> <li><span style="font-weight: 400;">One contractor quits from Jason’s marketing team, exposing mistakes he made that would’ve certainly caused large problems in the near future.</span></li> <li><span style="font-weight: 400;">Jason had to hire a freelance contractor to go through the automation and integrations and create documentation that was never done. </span></li> <li><span style="font-weight: 400;">When hiring contractors and employees, be sure to familiarize their software tools.</span></li> <li><span style="font-weight: 400;">Marketing contractors and agencies can suddenly go out of business. Knowing the backend and having it documented saves you and your future marketers time. </span></li> <li><span style="font-weight: 400;">Splitting vital roles between two individuals ensures the business isn't left high and dry if one of them quits or gets sick.</span></li> <li><span style="font-weight: 400;">SOPs and documentation are the tools that help you free yourself from the business.</span></li> <li><span style="font-weight: 400;">Always audit internal systems to lessen mistakes and errors.</span></li> <li><span style="font-weight: 400;">As a business owner, you need to extract yourself from the business, and one of the keys to doing that is having systems, processes, and documentation i