242. The Heartbeat Behind The Spreadsheet w/ Amer Syed

<b>What’s the key to success in building a relationship- and referral-based business? Getting to the heartbeat behind the spreadsheet. Connecting with the people behind the numbers.<br />That’s fundamental to the approach of today’s guest, who’s been a sales leader for home builders for years.<br />Amer Syed has served at Century Communities, Toll Brothers, Shea Homes, and Meritage, before recently joining Beazer Homes as Vice President of Sales.<br />He joins The Customer Experience Podcast to discuss:<br /></b><br /><ul><li>What three-tiered approach you should take to joining your next team</li><li>Why you should be doubling-down on emotional connectivity</li><li>How to make better tech and automation choices</li><li>How to get past the numbers and connect with the people behind them.</li></ul><b><br />More information about Amer Syed and today’s topics:</b><br /><ul><li>LinkedIn Profile: <a href="https://www.linkedin.com/in/amer-syed-2107414/" target="_blank" rel="noreferrer noopener">https://www.linkedin.com/in/amer-syed-2107414/</a></li><li>Company Website: <a href="https://www.beazer.com/" target="_blank" rel="noreferrer noopener">https://www.beazer.com/</a></li><li>Other Relevant Links: <a href="https://www.amazon.com/How-Win-Friends-Influence-People/dp/0671027034" target="_blank" rel="noreferrer noopener">How to Win Friends and Influence People</a>; <a href="https://www.chick-fil-a.com/" target="_blank" rel="noreferrer noopener">Chick-fil-A</a></li></ul><b><br /><br />Subscribe, listen, and rate/review the Customer Experience Podcast on <a href="https://itunes.apple.com/us/podcast/the-customer-experience-podcast/id1453581989" target="_blank" rel="noreferrer noopener">Apple Podcasts</a>, <a href="https://open.spotify.com/show/6dv6SvwyqOI02pjzJ8srQq" target="_blank" rel="noreferrer noopener">Spotify</a>, <a href="https://music.amazon.com/podcasts/64ed18db-4e35-401e-b6f1-fbeb3929c536/the-customer-experience-podcast" target="_blank" rel="noreferrer noopener">Amazon</a>, or <a href="https://podcasts.google.co