#230: Creating a Technology Platform that Transforms Leadership with Scott Taylor, USMA ‘01

<p style="text-align: center;"><em><span style= "font-weight: 400;">“Look at the example of continuous performance feedback. We take it for granted that part of being a leader is providing regular, consistent feedback, both critical and complimentary. If you're in the platform, and it says, hey, it's time for you to provide feedback, you start developing that habit early and often.”</span></em><span style="font-weight: 400;"><br /> - Scott Taylor (USMA ‘01)</span></p> <p><span style="font-weight: 400;">Scott Taylor (USMA ‘01) is the Founder of Startwise, a SaaS platform that is transforming the way employers lead and employees grow within companies while addressing the fact that businesses nationwide face a trillion-dollar annual loss due to employee churn. The mission of Startwise is to reimagine the employee experience and the future of work by building software products using learning sciences and distributed leadership to accelerate human skills development. The company’s JobOS platform helps leaders build, develop and retain top-performing teams. </span></p> <p><span style="font-weight: 400;">In this episode, we discuss:</span></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">What it takes to build a SaaS platform and how Startwise works</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">How Startwise uses customer feedback to enhance the platform</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Why learning sciences and leadership are key to employee retention</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">How Startwise measures employee performance metrics through self-reporting</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Why regular feedback and communication are essential to thriving professional relationships</span></li> </ul> <p><span style="font-weight: 400;">Scott also shares how Startwise is already helping companies reduce the time it takes to onboard new employees after ju