223. A Case for Loving the Process, Not Just the Result

<p>An Executive Vice President of Sales, the owner of an apartment syndication business, the owner of co-working spaces, the CEO at an insurance company, a business and sales production coach, a top 1% mortgage originator, and a firefighter … literally. </p> <p> </p> <p>Today’s guest has been all of these things and more. And most of them right now - all at the same time. </p> <p>Hear our conversation with <a href="https://www.linkedin.com/in/shanerkidwell/">Shane Kidwell</a>, Executive Vice President of Sales at <a href="https://vicfinlife.com">Victorian Finance</a>:  </p> <ul><li>Why we need to fall in love with being excellent at our jobs</li> <li>How to set effective expectations with your clients </li> <li>What the main differences are between assumptions and agreements</li> <li>Where Shane’s strengths lie in all of his businesses</li> <li>How the mortgage business has evolved since its implosion in 2008 </li> </ul> <p>More information about Shane Kidwell and today’s topics:</p> <ul><li>LinkedIn Profile: <a href="https://www.linkedin.com/in/shanerkidwell/">https://www.linkedin.com/in/shanerkidwell/ </a> </li> <li>Company Website: <a href="https://kidwellteam.com/">https://</a> <a href="https://kidwellteam.com/">kidwellteam.com/ </a> </li> </ul> <p>Subscribe, listen, and rate/review the Customer Experience Podcast on <a href="https://itunes.apple.com/us/podcast/the-customer-experience-podcast/id1453581989">Apple Podcasts</a>, <a href="https://open.spotify.com/show/6dv6SvwyqOI02pjzJ8srQq">Spotify</a>, <a href="https://music.amazon.com/podcasts/64ed18db-4e35-401e-b6f1-fbeb3929c536/the-customer-experience-podcast">Amazon</a>, or <a href="https://podcasts.google.com/?feed=aHR0cHM6Ly9jdXN0b21lcmV4cGVyaWVuY2Vwb2RjYXN0LmxpYnN5bi5jb20vcnNz&amp;hl=en">Google Podcasts</a>, and find more episodes on our blog.</p>