21. Using Digital Workers for Data-Driven Healthcare Outcomes

<p>Healthcare provider organizations are under huge pressures to support a pandemic as well as the standard load of health-related issues presented by patients. With information privacy requirements, provider credentialing validation, and revenue-cycle claim issues, clinics are struggling to keep up with the overwhelming demand that corresponds to delivering high-quality healthcare.</p> <p> </p> <p><a href="https://www.linkedin.com/in/kevindunnahoo/" target= "_blank" rel="noopener">Kevin Dunnahoo</a> from <a href= "https://www.protiviti.com/" target="_blank" rel= "noopener">Protiviti</a> discusses ways to leverage automation through a digital workforce to support the compliance aspects of delivering care, while integrating the massive flow of data from this delivery of care to offer insights into improving patient outcomes.</p> <p> </p> <p>Here’s what we talked with Kevin about:</p> <p>* Hospital systems are being overwhelmed with COVID patients which may not provide the same revenue stream that elective care options would for the providers, increasing the financial strain</p> <p>* Digital workers can offer a way to bridge the gaps across many EHR systems and other platforms to get more insight into the data</p> <p>* Compliance and healthcare claims push the limits of the healthcare provider organizations which require increasing levels of reviews</p> <p>* Gathering patient data across many platforms in a secure and private way can offer ways to offer more personalized care</p> <p> </p> <p><em>To ensure that you never miss an episode of Generation Digital Workforce, be sure to subscribe!</em></p>